FAQ
FAQ Help Center
Popular Questions
Where are GINNLI products made?
All GINNLI products are handcrafted in USA by skilled artisans using carefully selected, high-quality materials.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the shipping carrier’s website.
How About The Return Policy?
We offer a 30-day return policy and 7-day free return for unused and undamaged items. Please contact our customer service team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary based on your location.
How do I purify my GINNLI bracelet?
Purifying your GINNLI bracelet is essential to maintain its energy and effectiveness. Here are some simple steps you can follow:
- Moonlight Bath: Place your bracelet under the moonlight overnight, especially during a full moon, to recharge and purify its energy.
- Sage Smudging: Pass your bracelet through the smoke of burning sage to cleanse it of any negative energy.
- Sound Healing: Use a singing bowl or tuning fork to create vibrations that will cleanse and recharge your bracelet.
- Crystal Clusters: Place your bracelet on a cluster of quartz or amethyst crystals for a few hours to rejuvenate its energy.
What should I do if my GINNLI bracelet is broken?
If your GINNLI bracelet breaks, it is a sign that it has absorbed and deflected negative energy, completing its mission to protect and support you. Don’t worry it’s not a bad thing!
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